The text you found refers to the Canon Service Tool , a specialized piece of software used primarily to reset the waste ink absorber counter (Error 5B00) on PIXMA and other Canon inkjet printers. While versions like
If you still choose to proceed (precautions and installation steps — assume Windows):
- Select Main or Platen depending on which counter needs resetting (usually Main).
- Click the Set button.
: Cleaning print heads, performing deep cleans, and running test prints. EEPROM Information
- Connect printer via USB (not Wi-Fi). No other printers should be active.
- Run
ST_V4502.exe as administrator.
- In the dropdown at top-left, select "USB Port" and choose your printer (e.g., "Canon MG3200 series").
- Waste ink pads are real. Resetting the counter without replacing or cleaning the pads will eventually cause ink to leak inside your printer, ruining electronics and staining furniture.
- Voided warranty. If your printer is under warranty, Canon will refuse service if they detect third-party tool usage.
- No technical support. Canon will hang up if you mention "Service Tool V4502."
1. Enter Service Mode
If you choose to use the tool, it typically does not require a traditional "install." It is usually an executable file ( .exe ) that runs directly.