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Infortrend Service Portal
To check the warranty status of your Infortrend product, you should use the official . How to Check Your Infortrend Warranty
- Model and serial number
- Purchase date and proof of purchase/invoice
- Firmware version and current system logs/snapshots
- Error messages, LED/error codes, and steps already taken to troubleshoot
- List of drives and their models if storage drives are involved
- Log in to the storage management software (SANWatch or EonOne).
- Navigate to System Information or General Info.
- The Serial Number will be listed alongside the Firmware version and Model Name.
Method 4: Direct Contact with Infortrend Support
The storm clouds gathered over the data center as Alex stared at the flickering amber light on the Infortrend storage array infortrend warranty check
If the standard "return-to-base" repair doesn't fit your business needs, Infortrend offers several advanced service options Warranty Terms & Conditions - Infortrend Infortrend Service Portal To check the warranty status
Software Media
: Covered for 90 days for defects in materials or workmanship. Model and serial number Purchase date and proof
- How long is my warranty? — Check by S/N on Infortrend’s warranty lookup or contact support with proof of purchase.
- Can I extend warranty? — Yes; many products offer extended support/maintenance contracts—buy through your reseller or Infortrend sales.
- Does replacing drives void warranty? — Replacing user-serviceable drives usually doesn’t void warranty, but unauthorized board or firmware modifications can.
- Do replacement units include data migration? — RMA typically replaces faulty hardware only; data migration/restoration is the customer’s responsibility unless you purchased advanced services.