If you are unable to download the image or metadata directly through the Image Repository, use these manual methods: Manual Local Import Download the required software image file (e.g., ) directly to your laptop from the Cisco Software Central Manually upload the file to Cisco Catalyst Center Image Repository > Import Internal Server Import
Cisco released Field Notice FN74033 , stating that older versions of DNA Center will fail to download metadata after , due to certificate changes. If you are on an older release, an upgrade to a fixed version (e.g., 2.3.5.x or later) is required. Comparison of Solution Paths Effectiveness When to Use Manual Import Urgent upgrades or persistent API errors. Credential Refresh Authentication or account permission issues. Trustpool Update Certificate or SSL handshake failures. Software Upgrade For long-term fixes of known bugs (e.g., CSCwd15921). Contact Cisco Support : Reach out to Cisco