To expand the functionality of osTicket beyond its core features, you can use plugins to handle tasks like external authentication , custom storage , or even AI-powered response generation . How to Install Existing Plugins
The Auth::LDAP plugin allows agents and clients to log in using their existing Active Directory credentials. 3. Audit Trail osticket plugins
Plugin incompatible with PHP 8.1+ or conflicting with another plugin. Fix: To expand the functionality of osTicket beyond its