Since Windows doesn't know who made your computer, you have to ask the Bluetooth chip itself for its ID: Right-click the button and select Device Manager . Expand the Bluetooth section.
| Symptom | Details | |---------|---------| | Device Manager entry | “To be filled by OEM” under Bluetooth or Unknown device | | Driver status | “No drivers are installed for this device” (Code 28) or “This device cannot start” (Code 10) | | Bluetooth functionality | Missing in Action Center, Settings > Bluetooth & other devices, or tray icon | | Hardware IDs | Display as USB\VID_0000&PID_0000 or missing entirely | | Common causes | - Incomplete OEM driver installation - Corrupt ACPI or BIOS tables (custom PCs) - Generic Windows driver mismatch - Loose or faulty internal Bluetooth module (on laptops) | to be filled by oem bluetooth drivers windows 10 64 bit new
Since Windows cannot identify the model name, it relies on Hardware IDs. Informative Report: OEM Bluetooth Drivers for Windows 10
: Some manufacturers leave these fields blank or as placeholders in their mass-produced firmware. End of support for Windows 10 is October 14, 2025